{"id":1345,"date":"2017-04-26T13:45:48","date_gmt":"2017-04-26T13:45:48","guid":{"rendered":"https:\/\/www.berea.edu\/iss\/?page_id=1345"},"modified":"2023-02-07T14:22:18","modified_gmt":"2023-02-07T19:22:18","slug":"about-iss","status":"publish","type":"page","link":"https:\/\/legacy.berea.edu\/iss\/about-iss\/","title":{"rendered":"About IS&amp;S"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column][vc_column_text]Information Systems and Services (IS&amp;S) is the collective name of Berea College\u2019s Information Technology department. The department consists of the following \u201cteams\u201d or \u201cdivisions\u201d:<\/p>\n<ul>\n<li><strong>Administration<\/strong><\/li>\n<li><strong>Network &amp; Infrastructure Services<\/strong><br \/>\n(Servers \/ Network\/Telecommunications \/ Wireless)<\/li>\n<li><strong>Customer Services (TRC)<\/strong><br \/>\n(Helpdesk \/ Mobile &amp; Desktop Computer Support \/ Classroom Technologies \/ Training \/ Event Production \/ EDGE Program)<\/li>\n<li><strong>Enterprise Services<\/strong><br \/>\n(Banner \/ BDM \/ Argos \/ Web Applications \/ myBerea)<\/li>\n<\/ul>\n<hr \/>\n<h2><strong>Staff Directory<\/strong><\/h2>\n<p><strong>Administration<\/strong><\/p>\n<ul>\n<li><a href=\"https:\/\/legacy.berea.edu\/iss\/staff\/phillip-logsdon\/\">Phillip Logsdon<\/a>, Chief Information Officer<\/li>\n<li>Jeremy Sutcliffe, Info Security Officer (ISO)<\/li>\n<li><a href=\"https:\/\/legacy.berea.edu\/iss\/staff\/marsha-elliott\/\">Marsha Elliott<\/a>, Office Manager<\/li>\n<\/ul>\n<p><strong>Network &amp; Infrastructure Services<\/strong> (<i>Servers\/Network\/Telecommunications\/Wireless\/Office 365<\/i>)<\/p>\n<ul>\n<li>John Ward, Network &amp; Infrastructure Services Director<\/li>\n<li><a href=\"https:\/\/legacy.berea.edu\/iss\/staff\/cole-blevins\/\">Cole Blevins<\/a>, Infrastructure Specialist<\/li>\n<li><a href=\"https:\/\/legacy.berea.edu\/iss\/staff\/josh-frye\/\">Joshua Frye<\/a>, Infrastructure Specialist<\/li>\n<li>Ray Pevley, Network Engineer<\/li>\n<\/ul>\n<p><strong>Customer Services<\/strong> (<i>Helpdesk\/Mobile &amp; Desktop Computer Support\/Classroom Technologies\/Training\/Event Production\/EDGE Laptop Program<\/i>)<\/p>\n<ul>\n<li>Steve Albritton, Customer Service Director<\/li>\n<li>Billy Lakes, Helpdesk Manager<\/li>\n<li>Nick Baker, Helpdesk Specialist III<\/li>\n<li>Sara Bowman, Helpdesk Specialist II (PFE)<\/li>\n<li>Thomas Guthrie, Helpdesk Specialist I<\/li>\n<li>Kyle Wooton, Audiovisual Engineer II<\/li>\n<li><a href=\"https:\/\/legacy.berea.edu\/iss\/staff\/john-hargrave\/\">John Hargrave<\/a>,\u00a0Audiovisual Engineer I<\/li>\n<li>Johann Wigginton, Information Technology Associate (BereaCorps)<\/li>\n<\/ul>\n<p><strong>Enterprise Services<\/strong> (<i>Banner\/BDM\/Argos\/Web Applications\/myBerea<\/i>)<\/p>\n<ul>\n<li><a href=\"https:\/\/legacy.berea.edu\/iss\/staff\/albert-conley\/\">Albert Conley<\/a>, Enterprise Systems Director<\/li>\n<li><a href=\"https:\/\/legacy.berea.edu\/iss\/staff\/tom-house\/\">Tom House<\/a>, Senior Systems Programmer &amp; Integration Analyst<\/li>\n<li><a href=\"https:\/\/legacy.berea.edu\/iss\/staff\/heather-millett\/\">Heather Millett<\/a>, Senior Systems Implementation &amp; Integration Analyst<\/li>\n<li><a href=\"https:\/\/legacy.berea.edu\/iss\/staff\/mike-weiner\/\">Mike Weiner<\/a>, Senior Systems Implementation &amp; Integration Analyst<\/li>\n<li>Suzanne Tipton, Systems Implementation &amp; Integration Analyst<\/li>\n<li>Vacant, Systems Programmer &amp; Integration Analyst<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][vc_column_text]Information Systems and Services (IS&amp;S) is the collective name of Berea College\u2019s Information Technology department. The department consists of the following \u201cteams\u201d or \u201cdivisions\u201d: Administration Network &amp; Infrastructure Services (Servers \/ Network\/Telecommunications \/ Wireless) Customer Services (TRC) (Helpdesk \/ Mobile &amp; Desktop Computer Support \/ Classroom Technologies \/ Training \/ Event Production \/ EDGE Program) [&hellip;]<\/p>\n","protected":false},"author":173,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1345","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>About IS&amp;S - Information Systems and Services - IS&amp;S<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"About IS&amp;S - Information Systems and Services - IS&amp;S\" \/>\n<meta property=\"og:description\" content=\"[vc_row][vc_column][vc_column_text]Information Systems and Services (IS&amp;S) is the collective name of Berea College\u2019s Information Technology department. 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