{"id":4,"date":"2016-11-07T13:51:46","date_gmt":"2016-11-07T13:51:46","guid":{"rendered":"https:\/\/www.berea.edu\/iss\/?page_id=4"},"modified":"2023-02-20T09:05:54","modified_gmt":"2023-02-20T14:05:54","slug":"about-us","status":"publish","type":"page","link":"https:\/\/legacy.berea.edu\/iss\/","title":{"rendered":"IS&amp;S Home"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column][vc_column_text]Information Systems and Services (IS&amp;S) is the collective name of <a href=\"https:\/\/legacy.berea.edu\/iss\/about-iss\/\">Berea College\u2019s Information Technology Department<\/a>.<\/p>\n<p><strong>New Features &amp;\u00a0Announcements<\/strong><\/p>\n<ul>\n<li><a href=\"https:\/\/outlook.office365.com\/owa\/calendar\/ISSHelpdesk@bereacollege.onmicrosoft.com\/bookings\/\" target=\"_blank\" rel=\"noopener noreferrer\">Helpdesk Appointment System<\/a> &#8211; to better serve the Berea College community, IS&amp;S has implemented an appointment system to help serve the campus more effectively and reduce waiting times for in-person service with our support staff.<\/li>\n<li><a href=\"https:\/\/legacy.berea.edu\/iss\/duo-multi-factor-authentication-faq\/\">Duo\/MFA<\/a> &#8211; What is Multi-factor authentication and why does Berea College require it?<\/li>\n<li><a href=\"https:\/\/legacy.berea.edu\/iss\/wp-content\/uploads\/sites\/133\/2017\/02\/Sending-and-Receiving-Secure-Email.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Sending and Receiving Secure Email<\/a> &#8211; Berea365 includes the ability to send and receive encrypted emails to other Berea email addresses and off-campus accounts.<\/li>\n<li><a href=\"https:\/\/legacy.berea.edu\/iss\/wp-content\/uploads\/sites\/133\/2022\/06\/new-photo-directory-2022.pdf\" target=\"_blank\" rel=\"noopener\">MyBerea Employee and Student Photo Directory is Available<\/a>\u00a0&#8211; IS&amp;S is excited to share that the new MyBerea online photo directory is now live. The new directory is secure within the MyBerea portal and is protected from search engine indexing. Available to students and employees.<\/li>\n<li><a href=\"https:\/\/legacy.berea.edu\/iss\/berea-box\/\">Bereabox<\/a> &#8211; Berea College\u2019s recommended cloud storage solution for file storage, file sharing, and collaboration. Bereabox offers students, faculty, and staff a secure space for storing and accessing files from anywhere with almost any device.<\/li>\n<li><a href=\"https:\/\/legacy.berea.edu\/iss\/berea365-features-resources\/\">Berea365<\/a> &#8211; Berea campus email accounts are hosted on Microsoft\u2019s Office 365 platform. \u00a0This allows for email access anywhere an internet connection is available, as well as software such as Word and many other features.<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/2&#8243;][vc_column_text]<\/p>\n<h2>For Students<\/h2>\n<ul>\n<li><a title=\"Student Laptop Support\" href=\"\/iss\/student-laptop-support\/\">Laptop Support<\/a><\/li>\n<li><a href=\"https:\/\/legacy.berea.edu\/iss\/network-services\/wireless-access\/\">Wireless Access<\/a><\/li>\n<li><a title=\"Using Public Printers\" href=\"https:\/\/legacy.berea.edu\/iss\/using-public-printers\/\">Using Public Printers<\/a><\/li>\n<li><a href=\"https:\/\/legacy.berea.edu\/iss\/student-learning-opportunities\/\">Student Learning Opportunities<\/a><\/li>\n<li><a href=\"https:\/\/legacy.berea.edu\/iss\/media-support\/\">Audio\/Visual Equipment Rental<\/a><\/li>\n<li><a href=\"https:\/\/legacy.berea.edu\/iss\/graduating\/\">Graduating Senior Information<\/a> <em><br \/>\n<\/em><\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_column_text]<\/p>\n<h2>For Faculty &amp; Staff<\/h2>\n<ul>\n<li><a title=\"New Employee Information\" href=\"https:\/\/legacy.berea.edu\/iss\/new-employee-information\/\">New Employee Information<\/a><\/li>\n<li><a href=\"https:\/\/legacy.berea.edu\/iss\/faculty-staff-laptops\/\">Faculty &amp; Staff Laptop Information<\/a><\/li>\n<li><a href=\"https:\/\/legacy.berea.edu\/iss\/faculty-staff-using-public-printers\/\" target=\"_blank\" rel=\"noopener\">Using Public Printers<\/a><\/li>\n<li><a href=\"\/iss\/phone-services\/\">Phone &amp; VoiceMail Information<\/a><\/li>\n<li><a title=\"E-Mail System Access from Mobile Devices\" href=\"https:\/\/legacy.berea.edu\/iss\/e-mail-system-access-from-mobile-devices\/\">E-Mail Access from Mobile Devices<\/a><\/li>\n<li><a href=\"https:\/\/legacy.berea.edu\/iss\/network-services\/wireless-access\/\">Wireless Access<\/a><\/li>\n<li><a href=\"https:\/\/legacy.berea.edu\/iss\/banner-support\/\">Banner Support<\/a><\/li>\n<li><a href=\"https:\/\/legacy.berea.edu\/iss\/audiovisual-classroom-media-support\/\">Classroom Media Support<\/a><\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<\/p>\n<h2>Currently Scheduled System\u00a0Maintenance<\/h2>\n<p>Please note that no additional notices will be sent for any scheduled routine maintenance windows; however, if any scheduled work exceeds the window, a follow-up notice will be sent by individual groups responsible for the service. \u00a0The best option is to check with <a href=\"https:\/\/legacy.berea.edu\/iss\/technology-resource-center\/\" target=\"_blank\" rel=\"noopener\">IS&amp;S Helpdesk<\/a> if you have any questions or concerns.<\/p>\n<p>Below is the schedule of times when regular maintenance <em>may<\/em> be performed during the College operating calendar. Please be aware that <em>emergency<\/em> maintenance <em>may<\/em> be performed outside of these windows or on College holidays, but will generally be announced campus-wide. (<em>effective 5\/24\/2017<\/em>)<\/p>\n<ul>\n<li><strong>Server Maintenance:\u00a0<\/strong>1:30 to 6:30 AM, Every Monday<\/li>\n<li><strong>Banner:<\/strong>\u00a01:00 \u2013 3:00 AM, Tuesday \u2013 Saturday.<\/li>\n<li><strong>BDM:<\/strong>\u00a01:00 \u2013 3:00 AM, Tuesday \u2013 Saturday.<\/li>\n<li><strong>Argos:<\/strong>\u00a01:00 \u2013 3:00 AM, Tuesday \u2013 Saturday.<\/li>\n<li><strong>MyBerea portlet functionality:<\/strong>\u00a01:00 \u2013 3:00 AM, Tuesday \u2013 Saturday.<\/li>\n<li><strong>All of the following services<\/strong>: 1:30 to 6:30 AM, Every Thursday<strong>:<\/strong>\n<ul>\n<li>MyBerea Portal<\/li>\n<li>Network file shares<\/li>\n<li>Server-based applications (Printing, Web Control, etc.)<\/li>\n<li>Wired and Wireless network access in all buildings on campus<\/li>\n<li>VPN access<\/li>\n<li>Telephone service (including time clocks)<\/li>\n<li>General Internet access<\/li>\n<li>All cloud-based services (Box, OneDrive etc.)<\/li>\n<li>Email (Office365)<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][vc_column_text]Information Systems and Services (IS&amp;S) is the collective name of Berea College\u2019s Information Technology Department. New Features &amp;\u00a0Announcements Helpdesk Appointment System &#8211; to better serve the Berea College community, IS&amp;S has implemented an appointment system to help serve the campus more effectively and reduce waiting times for in-person service with our support staff. Duo\/MFA &#8211; [&hellip;]<\/p>\n","protected":false},"author":173,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-4","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>IS&amp;S Home - Information Systems and Services - IS&amp;S<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"IS&amp;S Home - Information Systems and Services - IS&amp;S\" \/>\n<meta property=\"og:description\" content=\"[vc_row][vc_column][vc_column_text]Information Systems and Services (IS&amp;S) is the collective name of Berea College\u2019s Information Technology Department. 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