{"id":304,"date":"2017-02-08T16:45:56","date_gmt":"2017-02-08T16:45:56","guid":{"rendered":"https:\/\/www.berea.edu\/fyi\/?page_id=304"},"modified":"2022-06-30T13:19:48","modified_gmt":"2022-06-30T17:19:48","slug":"faq-parents","status":"publish","type":"page","link":"https:\/\/legacy.berea.edu\/sst\/parents-and-family\/faq-parents\/","title":{"rendered":"Frequently Asked Questions for Parents and Family"},"content":{"rendered":"

[vc_row][vc_column][vc_tta_accordion color=”white” spacing=”2″ active_section=”1″ collapsible_all=”true”][vc_tta_section title=”What if I have questions about my student\u2019s academic performance?” tab_id=”1486572465123-0b7d1f1f-13c1″][vc_column_text]If you have questions about how your student is doing at Berea College, you should start the dialogue first with your student. If you are not satisfied with that discussion, you can contact Rosanna Hutcheson or Shalamar Sandifer, the Coordinators of First-Year Student Success at 859-985-3376. We encourage you not to contact faculty members, as it is important that the faculty-student relationship be built directly by those individuals. In addition, faculty will not know whether a FERPA form has been signed, so they will not be certain what information your student has given permission to communicate. Shalamar and Rosanna will have access to your student\u2019s FERPA status.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”What if my student\u2019s advisor is away, busy, or can\u2019t answer his or her questions?” tab_id=”1486572465124-83112971-2b49″][vc_column_text]There is a network of faculty and staff here to support students, depending on what specific questions or concerns they may have. If your student\u2019s advisor is not available, encourage your student to email or call the Office of First-Year Initiatives at 859-985-3376. We can help identify the best point of contact.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Are tutoring services available?” tab_id=”1486572608044-f4e6e4a4-63ad”][vc_column_text]The Center for Teaching and Learning (CTL)<\/a>\u00a0provides collaborative learning opportunities for all Berea College students through Academic Coaching. Students can also utilize the CTL for Writing Resources, Teaching and Learning Assistant programs and Student-Faculty Partnership program. For more tutoring services your student can use the library that has Math Lab and study tables. Please encourage your student to access their Teaching Assistant\u2019s (T.A.\u2019s) for academic help as well.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Where can I get information about campus accessibility resources?” tab_id=”1486572850905-6273de85-69d8″][vc_column_text]Disability & Accessibility Services (DAS) consider parents as partners in the work of making education accessible to students with disabilities and supporting those students through college. The resources are provided to help parents support their children with disabilities as college students. For more information about disability and accessibility resources, please visit the DAS website<\/a>. Or, contact Lisa Ladanyi, Director of Disability & Accessibility Services at 859-985-3327.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Can first-year students bring cars to campus?” tab_id=”1486572942265-3003ff6d-c3f0″][vc_column_text]As a residential college serving low-income students, Berea\u2019s car policy prohibits all first-year students from having cars and limits the number of approved student vehicles and campus parking spaces. Some special exceptions are made only for the following circumstances: student\u2019s home residence is an eight-hour or longer drive from campus, \u201cindependent\u201d student status (based on FAFSA definition), or in some situations that require personal medical appointments outside of the area as verified by the College Health Service<\/a>.\u00a0 As noted on pp. 69-70 of the\u00a0Berea College Student Handbook<\/em>, \u201cCollege policy is to discourage unnecessary ownership and use of personal vehicles by students. It is also College policy to provide an educational and social situation in which the ownership and use of personal motor vehicles by students are not normally needed. Ecological and environmental effects, loss of open space, costs of parking, and increased traffic hazards associated with a large number of motor vehicles are also factors influencing the College\u2019s policy of restricting student vehicles.\u201d[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”How can my student get around campus or around town?” tab_id=”1486572993994-6e67cf58-35a3″][vc_column_text]Berea College offers sustainable transportation resources such as campus bike racks and carpool parking, a campus shuttle system to surrounding communities, and a student-led community bike program.<\/p>\n

Car Share<\/a><\/h4>\n

Berea College and Enterprise Car Rentals provide an on-campus car for student use. All students can sign up to use the car by going to the Enterprise Car Share<\/a> website. Students under the age of 18 must have a parent\u2019s signature to join.<\/p>\n

Ride Share<\/a><\/h4>\n

In partnership with Zimride, Berea College offers a ride sharing and carpooling service. The service is free to use for all students. All you have to do is sign up<\/a>.<\/p>\n

Bicycling Services<\/a><\/h4>\n

Four bicycle repair stations have been\u00a0installed in easily accessible corners of campus. Additionally, a bike share program is in the works (more information to come). Find out more about these exciting opportunities and information about bicycle infrastructure in other parts of the world<\/a>.<\/p>\n

BC Express<\/h4>\n

Campus Life offers a transportation service for Berea College students called \u201cBC Express.\u201d\u00a0 This 12-passenger van operates during regular hours three days a week to provide transportation for students to local towns and businesses.<\/p>\n

Motor Pool Vehicles<\/h4>\n

The campus motor pool includes three hybrid vehicles for College business and academic use. The Ecovillage offers a hybrid Toyota Prius that residents can check out for off-campus needs such as grocery shopping. There is a mileage fee if only one person uses the car, but it is free if there are two or more people riding in the car.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Where can I send mail or packages to my student?” tab_id=”1486573226407-f699330e-87c9″][vc_column_text]Berea College\u2019s student mailing address for both mail and packages is:<\/p>\n

Student Name
\nCPO Box # ____, 101 Chestnut St.
\nBerea College
\nBerea, KY 40404[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”I cannot reach my student. What do I do?” tab_id=”1486573421747-cf576f9d-3657″][vc_column_text]If you cannot reach your student, please contact the Area Coordinator that oversees each first-year hall. For more information on how to contact a Collegium member, please Residence Life website<\/a>. Remember, there are many possible reasons for an inability to communicate (your student turned his\/her phone off, cell phone or internet service is disrupted, power is out, etc\u2026), please know that our first priority is always<\/em> our students\u2019 safety. You can be assured that the Berea College Public Safety Team is hard at work from the very start of any emergency situation, and that college staff members are available to support student needs on an around-the-clock basis. To contact Public Safety please call 859-985-3333.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Where does my student do laundry? How much does it cost?” tab_id=”1486574038717-232e79db-84f2″][vc_column_text]Each residence hall has laundry facilities available for student use. Some halls have facilities on every floor, while others have them available to all residents in a centralized location. There is no fee for the use of these facilities.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”What if my student experiences personal or mental health issues?” tab_id=”1486574061384-63b3f8ab-91f7″][vc_column_text]Encourage your student to:<\/p>\n