Network Services

IS&S provides internet, server, telephone, and wireless/wired network infrastructure support to the Berea College community. We are located in the offices of IS&S and can be reached through the Helpdesk in the event that you encounter any issues with any of the services that we provide.

Please use these links to find out more about the various services that we provide the campus community and thanks for visiting!

Network Maintenance Service Window Information

In order to maintain security and stability, IS&S regularly performs maintenance on the systems and services that Berea College owns. Below is the schedule of times when regular maintenance may be performed. Please be aware that emergency maintenance may be performed outside of these windows or on College holidays, but will generally be announced campus-wide.

During these maintenance service windows, services impacted may be degraded or unavailable.

Please note that no additional notices will be sent for any scheduled routine maintenance windows; however, if any scheduled work exceeds the window, a follow-up notice will be sent by individual groups responsible for the service.  The best option is to check with Helpdesk if you have any questions or concerns.

  • Banner: 1:00 – 3:00 AM, Tuesday – Saturday.
  • BDM: 1:00 – 3:00 AM, Tuesday – Saturday.
  • Argos: 1:00 – 3:00 AM, Tuesday – Saturday.
  • MyBerea portlet functionality: 1:00 – 3:00 AM, Tuesday – Saturday.
  • All of the following services: 1:30 to 6:30 AM, Every Thursday:
    • MyBerea Portal
    • Network file shares.
    • Server-based applications (Printing, Web Control, etc.)
    • Wired and Wireless network access in all buildings on campus.
    • VPN access.
    • Telephone service (including time clocks.)
    • General Internet access.
    • All cloud-based services (Box, OneDrive etc.)
    • Email (Office365.)